(no subject)

[pedanther]

When I got home from work, I found that in my absence a phone-survey robot had attempted to administer a customer experience survey to the answering machine.

Considering that the answering service and the survey robot are both Telstra's, I'd have thought they'd have designed the latter to recognise when it was talking to the former.

The finishing touch: The subject of the customer experience survey was the phone call I made to Telstra earlier this week to have the answering service switched on.

Comments

[pedanther]

Alas, no. The answering machine didn't say anything after the "please leave your message" message (which the survey robot ignored, because it was in full flight explaining why it had called). So it was more like:

"Question 1: Identify yourself."
"..."
"You have to answer the question before we can proceed."
"..."
"Perhaps you haven't noticed that your phone has buttons with numbers written on them. You can press one of those to give your answer."
"..."
"Fine, then. Thank you for your co-operation." *click*